Privacy policy

 

Effective Date: July 30, 2026

Store: Store.DigitalGroundGame.org

Overview Digital Ground Game is a 501(c)(4) organization. Store.DigitalGroundGame.org operates this store and website to provide you with a secure shopping experience, distribute our merchandise, and support our broader advocacy and organizational goals (the "Services").

Our store is powered by Shopify, which provides the e-commerce platform that enables us to provide these Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services, or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information depending on how you interact with our store:

  • Contact Details: Including your name, billing address, shipping address, phone number, and email address.

  • Financial Information: Including credit/debit card numbers, payment card information, and transaction details. (Note: We do not store your full credit card information on our servers; this is securely processed by Shopify and our payment gateways).

  • Account Information: Including your username, password, preferences, and settings if you create an account.

  • Transaction Information: Items you view, add to your cart, purchase, or cancel, as well as past transaction history.

  • Communications: Information you provide when contacting customer support or responding to our outreach.

  • Device & Usage Information: Information about your device, browser, IP address, and how you navigate the Services.

Personal Information Sources We collect this information from the following sources:

  • Directly from you: When you make a purchase, create an account, or contact us.

  • Automatically: Through the use of cookies and similar tracking technologies as you navigate the store.

  • From our service providers: Such as Shopify, who processes data on our behalf to make the store function.

How We Use Your Personal Information Because we are a 501(c)(4) advocacy organization, we use your information both to fulfill your store orders and to advance our organizational mission. We may use your data to:

  • Provide and Improve the Services: To fulfill orders, process payments, arrange shipping, manage your account, and send notifications related to your purchases.

  • Advocacy, Fundraising, and Marketing: We may use your contact information to send you updates about our campaigns, fundraising requests, action alerts, and promotional communications regarding new merchandise. We may also use your data to show you relevant online advertisements.

  • Security and Fraud Prevention: To authenticate your account, secure payments, and investigate or take action regarding possible fraudulent or malicious activity.

  • Communicating with You: To provide customer support and respond to your inquiries.

  • Legal Reasons: To comply with applicable laws, respond to valid legal processes, or enforce our policies.

How We Disclose Personal Information We do not sell your personal information. We may disclose your information to third parties for legitimate operational and organizational purposes, including:

  • With Shopify and Service Providers: IT management, payment processors, fulfillment centers, and data analytics providers who perform services on our behalf.

  • With Advocacy and Marketing Partners: To provide marketing and advertising services. We may use tools provided by Shopify and third parties to support personalized advertising.

  • With our Affiliates: Or otherwise within our corporate/organizational group to align our advocacy efforts.

  • For Legal Reasons: To comply with subpoenas, search warrants, or to protect the rights and safety of our organization, our users, or others.

Relationship with Shopify Our store is hosted by Shopify. Information you submit to the Services will be transmitted to and shared with Shopify to provide and improve the e-commerce experience. Shopify may make use of personal information collected about your interactions with our store, along with other merchants, to provide enhanced features (like fraud detection). To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy.

Third-Party Websites and Links Our store may contain links to our main organization website, social media, or other third-party platforms. If you follow links to sites not controlled by us, you should review their specific privacy policies. We are not responsible for the privacy practices of external sites.

Children's Data The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

Security and Retention We utilize industry-standard security measures (facilitated by Shopify) to protect your data. However, no electronic transmission is 100% secure. We retain your information as long as necessary to fulfill your orders, maintain our advocacy records, comply with legal obligations, and resolve disputes.

Your Rights and Choices Depending on where you reside, you may have the right to:

  • Access/Know: Request a copy of the personal information we hold about you.

  • Delete: Request that we delete your personal information from our systems.

  • Correct: Request corrections to inaccurate information.

  • Opt-Out of Targeted Advertising: Direct us not to share your data for targeted advertising. We recognize the Global Privacy Control (GPC) signal from your web browser as a valid opt-out request.

  • Manage Communications: You may opt out of our advocacy, fundraising, or promotional emails at any time by clicking "unsubscribe" at the bottom of our emails. You will still receive transactional emails (like order confirmations).

We will not discriminate against you for exercising these rights. To submit a request, please contact us using the information below. We may need to verify your identity before processing your request.

Changes to This Privacy Policy We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will post the revised policy on this website and update the "Effective Date" at the top.

Contact Us If you have questions about this Privacy Policy, our data practices, or if you would like to exercise your privacy rights, please contact us at:

Email: info@digitalgroundgame.org